Shipping & Fulfillment Policy

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For ready-to-ship items, please allow up to 1 week for dispatch from our ateliers, excluding shipping time.

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For pre-order pieces, please allow up to 1 month for production and fulfillment, excluding shipping time.

Our made-to-order production system helps reduce waste and ensures fair labor practices. We strive to complete production as quickly as possible. Thank you for your patience and understanding.

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.

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Shipping Costs

• Shipping costs are non-refundable and are calculated based on the weight of the items and your delivery location.

• Additional charges may apply depending on your location and your country’s customs regulations.

• The customer is responsible for all taxes and duties, including sales tax, VAT, customs duties, and excise fees.

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Duties & Taxes

Buyers are responsible for paying any customs duties or taxes applied by their country. Refused or returned items will not be refunded.

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Incorrect Address

Maison Shangria is not responsible for orders lost due to incorrect address information provided by the customer.

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Disclaimer

Maison Shangria is not responsible for unexpected shipping delays, loss, or theft caused by circumstances related to the courier.

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